Effective Date: October 20, 2026
FNova Homes, Inc. ("FNova," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit our website, contact us, request a property offer, or submit information through our website or Facebook/Instagram lead forms.
1. Information We Collect
We collect information you provide, such as your name, email address, phone number, property address, property details, and information included in your inquiries or submitted documents. If you choose to receive text messages, we also collect your consent choices and related records.
We may collect information about website usage through cookies and similar technologies for analytics and site improvement.
2. How We Use Your Information
We use your information to respond to inquiries, evaluate properties, prepare offers, schedule appointments, provide support, improve our services, and comply with legal obligations. We send SMS messages only when you have provided the appropriate consent for the type of message. Providing a phone number or submitting an inquiry does not, by itself, constitute consent to receive marketing text messages.
3. Text Messaging (SMS)
If you opt in, FNova Homes, Inc. may send text messages about your property inquiry, including responses to your questions, property and offer updates, appointment scheduling, and reminders. Marketing text messages require separate marketing consent. Message frequency varies. Message and data rates may apply.
SMS consent is optional and is not a condition of submitting an inquiry, requesting or receiving an offer, purchasing, or using our services. Reply STOP to unsubscribe at any time. Reply HELP for assistance, or email solutions@fnovapro.com.
For additional messaging details, see our SMS Terms & Conditions at https://fnovapro.com/sms-terms
4. Disclosure of Your Information
We do not sell or trade your personal information. We may use service providers to operate our website, CRM, communications, and customer support, with access limited to what is needed to provide those services. We may disclose information when required by law or to protect our legal rights, subject to applicable law.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Security
We use reasonable safeguards to protect your information. No method of transmission or electronic storage is completely secure.
6. Your Choices
You may decline to provide information, although this may limit our ability to respond to your inquiry. You may submit a form without agreeing to SMS messages. To stop text messages, reply STOP. For marketing emails, use the unsubscribe instructions in the email. To ask about accessing, correcting, or deleting your information, email solutions@fnovapro.com. Requests are subject to applicable legal and recordkeeping requirements.
7. Changes to This Policy
We may update this policy by posting a revised version on this page. The effective date identifies the latest revision.
8. Contact Us
FNova Homes, Inc.
Email: solutions@fnovapro.com
Phone: +1 939-585-3522
Website: https://fnovapro.com
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